Phone Support
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Internet Questions?
Yellowknife service doesn’t end with internet and phone! We can help you with various connectivity issues as well as the option for remote connections for a more hands-on approach. The knowledgeable staff at Yellowknife Wireless is available Mon – Fri from 8a.m. to 5p.m. for support with technical issues related to our service and reporting of outages. Browse the options below and see if we can help.
Contact Us
Yellowknife Wireless
1259 NE 2nd Street, Ste 200
Bend, Oregon 97701
phone (541) 385-0111
The ATA, or analog phone adapter as we call it, is a device used to connect a standard telephone to a network so that you can make calls over the Internet. Here are some of the benefits of VOIP phone through an ATA:
- Costs less than specialized VOIP phones
- Any phone can be used
- Cheaper or free long distance
- Feature packed
- Portable
911 services are provided on a “best effort” basis. Since Internet-based phone service is subject to outages that may not affect wired phone users, we ask that you fully understand that possibility. 911 service may not be available in the event of a power outage or network failure.
Since Yellowknife is a wireless internet service provider, or WISP, we are susceptible to various sources of interference. One of those sources could be your wireless phone and for that reason we suggest you use DECT 6.0 phones.
- Main Menu:
- 0 = Mailbox options
- 2 = Change folders
- 3 = Advanced options
- * = Help (will repeat menu options)
- # = Exit
- Mailbox Options Menu:
- 1 = Record unavailable message
- 2 = Record busy message
- 3 = Record name
- 4 = Temporary greeting
- 5 = Change password
- * = Return to main menu
- # = Repeat menu options
- Change Folders Menu:
- 0 = New messages
- 1 = Old messages
- 2 = Work messages
- 3 = Family messages
- 4 = Friends messages
- * = Repeat menu options
- # = Cancel (which will return you to Main Menu)
- Advanced Options Menu:
- 5 = Leave message
- * = Return to main menu
- 1 = Accept
- 2 = Listen to recorded message
- 3 = Re-record
- This system refers to the “PIN” as a PASSWORD.
- You will enter in your password & then press # when finished.
- You will be asked to re-enter your password & press # when finished.
- New, Old, Work, Family & Friends Message Menus have the same options:
- 3 = Advanced options
- 5 = Repeat the current message
- 7 = Delete this message
- 8 = Forward the message to another user
- 9 = Save this message
- * = Help
- # = Exit
| Blind Call Transfer: Transfer a call to another number. | *98 | Blind Transfer Deact Code: | None |
| Automatic Call Return: Dial the last that called. | *69 | Call Return Deact Code: | none |
| Automatic Callback: Calls last number when not busy | *66 | Call Back Deact Code: | *86 |
| Unconditional Call Forward: Forwards all calls to another # | *72 then enter number | Cfwd All Deact Code: | *73 |
| Call Forward on Busy: Call forward when busy | *90 | Cfwd Busy Deact Code: | *91 |
| Call Forward on No Answer: Call forward when no answer | *92 | Cfwd No Ans Deact Code: | *93 |
| Selective Call Forwarding: Forwards certain #’s to another # | *63 | Cfwd Last Deact Code: | *83 |
| Selective Call Rejection: Block last # that called | *60 | Block Last Deact Code: | *80 |
| Selective Call Acceptance: Do not block last caller | *64 | Accept Last Deact Code: | *84 |
| Call Waiting: For all calls | *56 | CW Deact Code: | *57 |
| Call Waiting Per Call: For next call only | *71 | CW Per Call Deact Code: | *70 |
| Caller ID Blocking: Hide your caller ID | *67 | Block CID Deact Code: | *68 |
| Caller ID Blocking Per Call: For next call only | *81 | Block CID Per Call Deact Code: | *82 |
| Block Anonymous Calls: Block calls without CID | *77 | Block ANC Deact Code: | *87 |
| Do Not Disturb: Accept no calls | *78 | DND Deact Code: | *79 |
| Call Waiting Caller ID | *25 | CWCID Deact Code: | *45 |
| Blind Call Transfer: Transfer a call to another number. | *98 | Blind Transfer Deact Code: | None |
| Automatic Call Return: Dial the last that called. | *69 | Call Return Deact Code: | none |
| Automatic Callback: Calls last number when not busy | *66 | Call Back Deact Code: | *86 |
| Unconditional Call Forward: Forwards all calls to another # | *72 then enter number | Cfwd All Deact Code: | *73 |
| Call Forward on Busy: Call forward when busy | *90 | Cfwd Busy Deact Code: | *91 |
| Call Forward on No Answer: Call forward when no answer | *92 | Cfwd No Ans Deact Code: | *93 |
| Selective Call Forwarding: Forwards certain #’s to another # | *63 | Cfwd Last Deact Code: | *83 |
| Selective Call Rejection: Block last # that called | *60 | Block Last Deact Code: | *80 |
| Selective Call Acceptance: Do not block last caller | *64 | Accept Last Deact Code: | *84 |
| Call Waiting: For all calls | *56 | CW Deact Code: | *57 |
| Call Waiting Per Call: For next call only | *71 | CW Per Call Deact Code: | *70 |
| Caller ID Blocking: Hide your caller ID | *67 | Block CID Deact Code: | *68 |
| Caller ID Blocking Per Call: For next call only | *81 | Block CID Per Call Deact Code: | *82 |
| Block Anonymous Calls: Block calls without CID | *77 | Block ANC Deact Code: | *87 |
| Do Not Disturb: Accept no calls | *78 | DND Deact Code: | *79 |
| Call Waiting Caller ID | *25 | CWCID Deact Code: | *45 |
Use the form below to submit to Yellowknife for 911 service.